Our commitment to your privacy
Qual I.T. Services Pty Limited abides by Australia’s National Privacy Principles and is committed to respecting your right to privacy and your right to control the accuracy and use of your personal information.
This policy covers information that identifies you both as an individual and as an organisation. It also covers information from which your identity is apparent or could reasonably be ascertained.
Information we collect
We only collect personal and corporate information if it is necessary and directly related to our research, planning, product development and marketing requirements or if it is required by law.
We will usually collect information directly from you.
We do not collect or store sensitive information. Sensitive information is information that identifies an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
Information you provide
If you wish to download papers and presentations from our website we ask for your email address, full name and company. This information is added to our database and used to determine the level of interest in particular topics and for marketing purposes. If you do not wish this information to be stored, please send an email with the relevant details to email@example.com
How your personal information is used
We will from time to time use the information we hold about you to send you information about our products and services. If you do not wish to receive further communications please send an email with the relevant details to firstname.lastname@example.org
The quality and security of your personal information
We will take all reasonable steps to ensure the personal information we hold about you is relevant, not excessive, accurate, and up-to-date. If you wish to correct or update details please send an email with the relevant details to email@example.com
Personal information about our customers is retained for a period of time after the customer relationship ceases as required by law — for example, financial records must be kept for 7 years — and as part of our intellectual property base.
How to opt out
If you do not wish to receive further communication from us you may
You will need to give sufficient information for us to clearly identify you, for example your name and address, and clearly state your request.
Access: How to check or correct your personal information
You may request access to your personal information on our database. We encourage you to contact us if you have any concerns about the personal information we hold about you.
To see what personal information we hold on you, please contact us requesting access to it. You may
You will need to include sufficient information so that we can clearly identify you. We will send you the personal information we hold about you within ten working days of receiving your request in writing. We will then work with you to alter or update any information as required within a further five working days.
How to update your details
To simply update your details you can
You will need to give us sufficient information so that we can clearly identify you. We will then work with you to alter or update any information as required within five working days.
Please include a daytime telephone number where we can contact you. We will get back to you within three working days of receiving your complaint and will work with you to resolve your problem to your satisfaction within a further 10 working days.
If you are not satisfied with our handling of your complaint you may refer it to the Australian Federal Privacy Commissioner.
The central office of the Federal Privacy Commissioner is located in Sydney at: Level 8, Piccadilly Tower, 133 Castlereagh Street Sydney NSW 2000. Contact details:
Please note: The Office of the Privacy Commissioner discourages the lodgement of complaints using unencrypted email (email can be less secure than mail or fax) although it will accept them via firstname.lastname@example.org. The Office has made arrangements to protect email complaints via a “Hushmail” email address — for details, see www.privacy.gov.au/rights/index.html. Complaints can also be made in writing to the Office of the Privacy Commissioner at the above address. If you need help to make a complaint, you can phone the hotline for assistance.
More information on privacy
The Australian Privacy Commissioner’s Website:
The Internet Industry Association website: